Aplikácie našich produktov sú rovnako jedinečné ako naši zákazníci, ale jedno majú spoločné: kľúčová je spoľahlivosť. Výrobky, ktoré dodávame našim zákazníkom, pracujú s najvyšším výkonom a sú základom presných a opakovateľných výsledkov.
V spoločnosti Verder chápeme, že naše výrobky sú kľúčové pre vaše procesy kontroly kvality, ako aj pre výskum a vývoj. Či už spracovávate stovky vzoriek denne, alebo len niekoľko - spoliehate sa na presný a konzistentný výkon vašich zariadení. Na dosiahnutie tohto cieľa je nevyhnutná pravidelná údržba - nielen na odstránenie problémov, ale aj na ich predchádzanie skôr, ako ovplyvnia vašu každodennú prevádzku.
MAXIMIZE EQUIPMENT UPTIME
Keep your operations running without interruptions, as regular maintenance significantly reduces the likelihood of unexpected downtime.
HAVE PEACE OF MIND
Enjoy the confidence of knowing your operations will run smoothly, supported by a team dedicated to maintaining your equipment’s peak condition.
REDUCE COST OF OWNERSHIP
Lower your overall expenses over the life of your equipment through preventative care that minimizes costly repairs and process downtime.
REDUCE RISK OF UNEXPECTED EXPENSES
Avoid the surprise of sudden breakdowns and expensive fixes with scheduled maintenance that anticipates and resolves issues proactively.
EXTEND EQUIPMENT LIFETIME
Protect your investment and enhance the longevity of your instruments through regular maintenance. Ensure your investment delivers value for years.
ENSURE HIGH-QUALITY RESULTS
Maintain the precision and accuracy of your equipment, crucial for consistent high-quality results in your laboratory.
We understand that every laboratory has unique needs. That's why we offer full flexibility:
You can either book our technical services as Single Services on an as needed basis, or you can select one of our comprehensive Service Plans and benefit from additional advantages such as prioritized treatment, extended warranty or a variety of discounts.
Regardless of what you decide: Our commitment is to ensure your equipment operates at peak performance, providing you with reliable results and the support needed to meet your applications!
Získanie technickej podpory pre vaše zariadenie by malo byť čo najjednoduchšie. Preto ponúkame dva servisné plány, ktoré sú navrhnuté tak, aby vyhovovali individuálnym potrebám vašej firmy. Do vášho harmonogramu a rozpočtu zapracúvajú proaktívny prístup k podpore, aby sa zabezpečil maximálny výkon a spoľahlivosť vášho zariadenia pri predvídateľných nákladoch. Výberom jedného z našich servisných plánov získate prístup k rôznym výhodám, ako je napríklad predĺžená záruka alebo prioritná podpora. Naše servisné plány sú k dispozícii pre všetky naše štandardné produkty.
✔ Pre-scheduled annual preventive maintenance
✔ Price stability for at least two years
✔ Extended warranty for your equipment
✔ Reduced prices for parts, training, working hours, and more
✔ Prioritized treatment
✔ Swift access to expert support
| Service Plan | Basic | Advanced |
|---|---|---|
| Annual preventive maintenance visit* |  |
|
| Additional preventive maintenance visits | Optional | Optional |
| Warranty period** | 24 mesiace | 36 mesiace |
| Prioritized treatment | - | |
| Software updates during preventive maintenance visit | |
|
| Remote technical support | |
|
| User & application support | |
|
| Discounts | ||
| Wear parts for preventive maintenance | 7.5% | 15% |
| Spare parts | ||
| Hourly rates for repairs | ||
| Training | ||
| Qualification / validation services |
* Scope of services provided during visit according to maintenance protocol
** If service plan is signed within 12 months of instrument purchase
Our service plans are available for all our standard laboratory products and come with a contract duration of two years.
Zrieknutie sa zodpovednosti: Please note that our service plans are not available in all countries.
When you partner with us, you will be supported by experienced, trained service teams who share the goal to ensure your equipment always performs at its best.
