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Service

Routine maintenance: For routine maintenance information, please refer to the operating instructions for each specific model.

Click here for furnace manuals.           Click here for oven manuals.

Service in the UK is provided by the team at Carbolite's sister company, Carbolite Engineering Services:

Carbolite Engineering Services
PO Box 2033
Hope Valley
S33 6XY
England

UK Service Hotline : 0845 330 8035

Fax: 0845 330 8036
To assist us in providing you with a fast response, please ensure you quote the serial number of the furnace/oven in all correspondence.

Click here to e-mail Carbolite Engineering Services regarding service

Click here to e-mail Carbolite Engineering Services regarding spare parts

For international service and spare parts, please click here to find your local representative.

Carbolite Engineering Services is an ISO 9001:2000 registered company (certified by SGS Yarsley ICS Ltd - UKAS 005).

In the UK we offer the following services:

The life of a furnace or oven can often be extended with an effective refurbishment. Tired furnace/oven linings can be replaced and modernised to boost performance and prolong usage. Carbolite offers a complete refurbishment service incorporating the latest in thermal technology to enhance efficiency and increase capacity.

Preventive maintenance
· To satisfy requirements of quality management systems (eg ISO 9001)
· To ensure health and safety of personnel/operators
· To monitor condition of equipment to avoid costly breakdown
· To avoid waste (unnecessary heat loss)
· To assure the integrity of results and measurements obtained from equipment

Custom designed
· To meet individual needs of customers - whether for an entire organisation, a department or a single   product
· Each contract is discussed and agreed with the customer and comprises a core of functional and safety   checks

Inspection
· Preventive maintenance
· Thermal surveying
· Condition monitoring
· Functional checks
· Provision of detailed reports
· Thermography
· Repair
· Preferential treatment (response, charge rates, materials) given to holders of Carbolite Engineering   Services maintenance contracts
· Fully trained authorised engineers
· All work warranted

Calibration
· Of thermocouples
· Of temperature indicators
· Of temperature measurement systems
· Of uniformity
· To local, national or NAMAS standard
· Provision of reports/certificates
· Automatic reminders
· All work carried out by factory-trained Carbolite Engineering Services engineers
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